Frequently Asked Questions

Applying for Aid

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Why am I being required to submit a 2023 student tax return?

Why am I being required to submit a student W2?

Why am I being required to submit a Non-Custodial Parent CSS Profile Application (Household B)?

What must I submit to fulfill a custom requirement request?

What must I submit to fulfill a clarification email request?

Why is my FAFSA being federally rejected?

Disbursement & Enrollment

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Do I need to check in? How do I check in to receive my aid?

When will my aid disburse to my bill?

I have accepted my student loans. How will my loans be disbursed?

How will my aid be applied? For example, do my loans go straight to tuition only, to room & board, to my meal plan, etc?

If I drop a course at any point what will happen to my aid?

If I take a semester off what will happen?

Financial Aid & Housing

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If I am a student on financial aid and will be living at home and on campus at varying times during a semester, how will this affect my financial aid?

Will I receive a refund of financial aid if I am living off-campus for a semester in a Colorado Springs residence?

How will advances work for off-campus housing?

Billing

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What is a student account?

When will I receive my paper invoice and/or billing statements?

What does the "balance forward" mean on my monthly statement?

Do you accept credit cards?

I have a credit balance on my student account. What do I need to do to receive a refund?

Why do students receive all student account correspondence?

How do I change my address or parent address?

What payment options exist to pay my student account?

Can I use the payment plan to pay for my summer tuition balance?

What if my account is not paid by the deadlines?

If I have a credit balance in my Gold Card Plus account can I receive a check for that amount or can I transfer this credit to my student account?

I have a credit in my student account. Can I transfer this credit to my Gold Card Plus account?

Can I receive an anticipated credit balance that will post to my student account before I leave for a Study Abroad program?

What miscellaneous charges are assessed to the student account?

I don't agree with a charge assessed to my student account. Whom do I contact?

If I take a block off, do I receive a tuition refund?

What is considered full-time?

What is the process to receive a tuition refund?

How do I appeal the tuition policy?

If I go on a Study Abroad program, how is the tuition billed?

Are there additional fees to plan for when going abroad?

Does CC participate in the Independent 529 Plan?

Does Colorado College offer health insurance?

What do I do about health insurance?

Meal Plan

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Am I required to be on a meal plan?

How does the meal plan work?

I have heard about Tiger Bucks being used for a meal plan. What is this?

Where can I use Tiger Bucks/meal plan dollars?

Can I spend Tiger Bucks/meal plan dollars in the bookstore?

Will Tiger Bucks/meal plan dollars carry over into next semester?

What is the difference between Tiger Bucks/meal plan dollars and Gold Card Plus?

I live off-campus or in cottage housing. Can I add a meal plan?

Who do I pay for the meal plan?

How can I get a printout of my meal plan sales?

I am taking a leave of absence for more than one block during the semester. How does this affect my meal plan?

I will be going abroad. How does this affect my meal plan?

I have special dietary needs or require a meal plan exemption. Who do I talk to?

Student Employment/Work Study

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Can I work remotely if I live outside of Colorado?

I will be residing in Colorado either off campus or on campus. Can I continue to work? If so, what are the requirements for working?

How do I find a student employment job?

How will my work study amount be affected if I choose to make up or take extra classes over the summer?

If the student declines to work due to COVID19 concerns, what will happen to their pay and/or work-study award?

Report an issue - Last updated: 01/31/2025